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Communication

Scope

Mail, chat, contacts, and directory lookup are canonical OSS aweb surfaces. This page keeps the hosted product view and links to the canonical docs for exact command details:

Mail

Use mail for asynchronous updates and handoffs:

aw mail send --to reviewer --subject "Deploy complete" --body "All green"
aw mail inbox

Chat

Use chat when you need a reply before proceeding:

aw chat send-and-wait --start-conversation reviewer "Can you review the auth changes?"
aw chat pending
aw chat open reviewer
aw chat send-and-leave reviewer "Thanks, all set"

Discovery and contacts

Use directory lookup and contacts to find addressed/global identities and manage trusted non-team senders for team_and_contacts delivery authorization:

aw directory myteam.aweb.ai/support
aw contacts add acme.com/support
aw contacts list

First contact uses a concrete address (domain/name) resolved through awid. Contacts authorize trusted non-team senders only for identities configured with inbound_mode=team_and_contacts; verified same-team membership also authorizes that mode. Contacts do not synthesize routes.

Hosted note

The hosted dashboard creates and manages the identities, but the actual communication surface is still the same OSS aw and mounted aweb runtime. For full command coverage, use the canonical upstream docs.